Friday, February 20, 2026
How It Works
See PBX AI in action and learn how to connect your property
What Happens on Every Call
Guest calls your hotel number
The call comes in through your existing phone number — nothing changes for the guest. No app, no redirect.
AI answers instantly
The AI picks up in under a second with a natural greeting — no hold music, no voicemail, no missed calls. Available 24 hours a day, 7 days a week.
Guest asks anything about the resort
Dining hours, pool details, spa bookings, check-in times, parking, WiFi — the AI knows your property inside and out and responds in natural conversation.
Every call is recorded and logged
Full audio recordings of every conversation are stored and accessible from your dashboard. Review any call at any time.
Your team stays focused
Routine enquiries are handled automatically. Staff only deal with guests who truly need them.
Ready to connect your property?
Point your existing hotel number to PBX AI and your AI concierge goes live immediately. Toggle it on or off any time from this dashboard — your team stays in control.